Shipping & Returns

Effective Date: Jan 1, 2025

Welcome to One Down!

Returned items must be unworn with price tags intact. FINAL SALE and cannot be returned or exchanged.

We want you to LOVE your purchase! As a small business, we cannot accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.

ONLINE Return Policy

We will accept returns within 10 days of purchase. Refunds will be issued to the original form of payment. Customers are responsible for the cost of shipping on all returns. Returns will not be accepted after 10 days unless approved. Otherwise, the package will be returned to sender.


Shipping

We will ship anywhere within the United States for a flat rate charge of $10.

After your order has shipped, you will receive a tracking number via email. Please note that delivery dates will vary based on your location.

Contact Us

If you have any questions or concerns, please contact us at:

📧 info@onedownusa.com